Accessibility Statement for Pulse Health

At Pulse Health, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

Pulse Health takes the following measures to ensure accessibility:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Appoint an accessibility officer and/or ombudsman.

Conformance Status

We are currently working on aligning with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines not only help make web content more accessible to users with disabilities, but also make web content more user friendly for all users.

Feedback

We welcome your feedback on the accessibility of Pulse Health. Please let us know if you encounter accessibility barriers on Pulse Health:

  • E-mail: pulse.health@nhs.net

We aim to respond to feedback within 7 working days

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Pulse Health, there may be some limitations. In such cases, we offer the following alternatives:

  • Alternative text for images
  • Transcripts and captioning for audio and video content

Formal Complaints

We aim to respond to accessibility feedback within 7 working days, and to propose a solution.

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